Department of Social Services Highlights Upcoming Water Aid Program and Documentation Needed to Apply –

HARRISBURG – The Pennsylvania Department of Social Services is focusing on the Low Income Household Water Assistance Program (LIHWAP), an upcoming program to help Pennsylvanians maintain access to water services. drinking water and sanitation. Applications for LIHWAP are open on January 4, 2022.

“Access to safe drinking water and sanitation services that keep our homes safe is essential to daily well-being,” said Acting DHS Secretary Meg Snead.

“I encourage all Pennsylvanians who are at risk of losing this essential service to have the necessary information on hand to apply for the opening of LIHWAP on January 4th.”

Help is available for families who have past due water bills, whose service has been terminated, or who have received a notice that their service will be terminated within the next 60 days.

Households can receive LIHWAP subsidies for the drinking water service and the sanitation service. Subsidies are issued directly to water service providers, and families must meet income requirements.

As they prepare to apply in early January, Pennsylvanians should have the following information ready to apply:

  • Names, social security numbers and dates of birth of all people in their household;
  • Proof of income for the applicant and all household members; and,
  • A recent water bill.

Receiving utility assistance through another program such as the Low Income Household Energy Assistance Program or Emergency Rental Assistance Program does not prevent a household from receiving assistance through the LIHWAP as long as the applicant meets the LIHWAP eligibility criteria.

The income guidelines for the program are as follows:

Household size Maximum annual income
1 $ 19,320
2 $ 26,130
3 $ 32,940
4 $ 39,750
5 $ 46,560
6 $ 53,370

More information and promotional material are available for LIHWAP online here. DHS encourages Pennsylvanians to help spread the word so those in need of assistance know the program is available.

LIHWAP is a new temporary assistance program established by the American Rescue Plan Act and the Consolidated Appropriations Act, 2021 as part of the country’s continued response to the challenges faced by families due to the COVID-19 pandemic and economic uncertainty.

Pennsylvania received approximately $ 43.2 million to help families who have lost or are at risk of losing water service in their homes.

Applications for LIHWAP, LIHEAP and ERAP as well as other public assistance programs that can provide health care, food and cash assistance can be submitted online at

DHS ‘ County support offices (CAD) are available for in-person assistance if customers cannot access online services or need help or information not listed on the COMPASS website or myCOMPASS PA mobile app.

Pennsylvanians can also request a paper request or get help asking for help by calling customer service centers at 215-560-7226 for Philadelphia customers or 1-877-395-8930 for customers. in all other counties.

All Pennsylvanians facing financial hardship due to the pandemic, job loss or change in income are strongly encouraged to apply and see if they are eligible for assistance with food, care health and other basic needs.

Learn more about LIHWAP on

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